Service

Home / Service
FENGYI
Shengzhou Fengyi Electric Appliance Co., Ltd.

Your Technology Partner, Not Just a Supplier

Facing complex application challenges? You need more than just products; you need solutions. Our team of experts provides full-cycle technical support, from precise selection to custom development, to ensure you're always on track.

For Other Customization Requirements,
Please Fill Out The Form.

Custom File

Data protection notice *

Our Collaborative Process

  • 1

    Requirement Communication

    You can contact us via phone, email, or a site visit. A dedicated representative will work with you to understand your specific needs, including motor type, technical parameters, application scenario, and required volume.

  • 2

    Proposal & Quotation

    Based on your requirements, we will provide a suitable product selection plan, which can include sample testing and customized solutions. A formal quotation detailing specifications, price, and delivery time will be submitted upon technical confirmation.

  • 3

    Contract Signing

    Both parties negotiate commercial terms such as price, delivery, payment, and after-sales service. A formal contract or technical agreement is then signed to define all rights and obligations.

  • 4

    Production & Quality Control

    Upon order confirmation, production is scheduled according to standard processes. We maintain transparent progress updates, and all products undergo strict inspections to ensure quality standards are met.

  • 5

    Delivery & Logistics

    After passing final inspection, products are shipped via the agreed method. Real-time logistics information is provided to ensure safe and timely arrival.

  • 6

    After-sales Support

    We offer comprehensive support including acceptance assistance, technical consulting, and warranty services, aiming to build a long-term and reliable partnership.

Shengzhou Fengyi Electric Appliance Co., Ltd.
Shengzhou Fengyi Electric Appliance Co., Ltd.

Our Service Commitment

● We will give professional and reasonable quotations as quickly as possible.
● We will communicate with customers very professionally, listen to their opinions, and give useful suggestions to ensure the good products.
● For any order of customers, we will complete it on time, in quality and quantity.

We spend time and energy to solve every problem, no matter how mundane it may be. We will always accommodate you, and you will find that we speak your language and understand your technical problems. This is why we have been able to cooperate so successfully with our customers from more than 30 countries for so many years.